In an ever-changing and always scrutinized industry, it is critical to have access to information and experience that will allow you to make sound business decisions while remaining compliant and profitable.
- Staffing
- Are your staffing levels adequate?
- Do you have measurable productivity standards?
- Is your staff receiving continuous training to keep up with changes?
- Are you concerned about employee retention or morale?
- Profitability
- Are you leaving money on the table with under valued services?
- Which lines of business are most and least profitable in your practice?
- When was the last time your payer contracts were reviewed?
- Can you identify contractual variances?
- Do you know your bad debt ratio?
- Software and Workflows
- How effective is the current EHR you use?
- Has your revenue been impacted by a recent software conversion?
- Do you have written protocols for every coding and billing process?
- Are you under utilizing software functions and reporting making processes less efficient?